Job Title: Junior Account Manager
Reporting to: Senior Account Manager and Chief of Learning and Research
Location: London (working remotely during COVID lock-down)
Salary Range: TBD depending on experience (Perks provided)
Position Type: One year fixed contract subject to a 90-day probation period
You’re a self-motivated account manager who is looking to jumpstart their career progression through being part of the new way of working and producing.
You might have already seen that traditional agency and advertising models need to adapt and find yourself frustrated by the slow pace of change in the industry.
You’ve got client-facing experience and you’re the kind of person who enjoys researching and collaborating with creative teams.
You’re quick to understand a client’s needs and have an instinct about how to maintain great client relationships throughout a project and beyond.
You understand the difference between writing a client brief and writing internal briefs for research, writing and production teams. You’re confident at presenting and know how to adapt your presentation according to your audience.
Lastly, you are truly collaborative – even in situations where clients may find this approach goes against their company culture and norm.
You’ll be reporting to the Head of Agency Input, a co-founder of the company, and you’ll be working closely with other team members, members of the Agency Output and creative teams. We are looking for an organised and dedicated person who will fit with our proactive and respectful culture with a keen eye for proactive planning, collaboration and team dynamics.
You’ll be expected to have:
The Junior Account Manager is a vital role to support the other Senior Account Managers in managing client relations and internal workflow. The typical focus is 60% fulfilling client requests through internal action and 40% on Customer Management alongside the Senior Account Manager. Junior Account Managers are responsible for liaising with the customer and working with Project Management to ensure customer orders are completed accurately, on time and in budget. Additional duties may include carrying out research, writing briefs, ensuring team members follow established processes, updating status reports and supporting the Senior Account Managers throughout the client management process.The applicant should be comfortable to present internally and to clients, in status reviews or workshops.
Account Managers will often be assigned additional duties based on the overall account’s needs and priorities. An intermediate to expert technical understanding of production deliverables and workflows will be of enormous benefit.
The ideal candidate will possess the following knowledge, experience, and skill-set:
Please submit a cover letter and CV. Please include answers to the following questions in your cover letter:
Please note we will be able to respond to your application only in January 2021